Sunday, 3 May 2015

Why Does the Government Ignore its Own Experts?


Ever had an epiphany at a family dinner?

My uncle Narrim was telling me about a speech he’d heard by Peter Harris, chairman of the Productivity Commission (more info here). Harris was lamenting the government’s failure to heed the Commission’s carefully considered economic advice . According to Harris, Australia’s economic forecast could be dramatically brightened by simply raising the pension age by 18 months (that’s only a year and a half) It sounds almost too easy, and I was baffled as to why the government hadn’t already implemented this stellar solution.

Narrim believed  the government wasn’t  following  through because the public’s reaction would be outrage (the public’s default emotion when it comes to the government). Makes sense, I thought to myself. People want their money sooner rather than later. But can’t they see that the smarter decision is to wait? (Yes, I ask rhetorical questions in my head. Deal with it.)

Suddenly the words of Paris Aristotle came to me (learn more about the man behind this amazing name here)  on the ‘wicked challenge’ that is the asylum seeker issue. Paris served on the Prime Minister’s Expert Panel on Asylum Seekers, submitting a report which listed 22 recommendations for addressing this complex and controversial issue. The report contained a vital condition: the recommendations came as a package; all 22 had to be  implemented for the package to have any chance of success.

All 22 recommendations were ‘accepted’, but only a handful were acted upon.  Clearly the government wasn't getting the Panel’s message. Or maybe they didn't want to ...

All asylum seekers are human beings. So why can’t the government treat them as such?


Using Heifetz, Grashow & Linsky’s (2009) idea of avoiding the default interpretation (politicians are dumb and too pretentious to take advice, even from experts), Narrim and  I considered whether politicians are too short-sighted( only thinking as far ahead as the next election) and  too scared to make  unpopular decisions in case it  lost them votes (and their seat and then they wouldn’t be able to sit around for another three years worrying about unpopular decisions).

So where do we go from here? Are we trapped in a cruel cycle of citizens who want governments to act and governments frozen by fear of what people will say if they do act?

Yes.

Kind of...

But there’s a way out. Here’s my epiphany:  What we need is a government that can communicate its purpose.

That’s not as simple as it sounds. Some of us might think the government’s purpose is to make its citizens happy. Others might believe that a government should do what’s best for the ‘national interest’. Politicians might feel that their job is to get re-elected. None of these perspectives are clearly defined, and they will probably clash on many levels.

Adaptive change always requires some form of loss, but tackling the sense of disequilibrium and discomfort this loss brings is the key to ensuring that necessary change isn’t stymied by knee-jerk reactions of fear and panic (Heifetz, R, Grashow, A & Linsky, M 2009).

I don’t think politicians are morally superior to you or me. So if they are making policy that has been recommended by experts, for the benefit of all Australians, then shouldn’t all Australians be able to understand that this is the right way to go?

The government should be “helping people to navigate through a period of disturbance” (Heifetz, R, Grashow, A & Linsky, M 2009) when big decisions mean that some of us face real loss. I think the best way for politicians to help us is painfully simple: they need to communicate their purpose more effectively.

Heifetz, Grashow & Linsky (2009) remind us that when tough decisions loom and the answers aren’t obvious, defining a shared purpose can restore motivation, direction and cooperation.

I’m sure you’d agree to the pension age increase if you understood that it was the best way to ensure Australia’s economic viability for years to come (good luck collecting your pension if the government’s broke). And I think you’d probably realise that an upgraded quota of refugee visas, along with 21 other improvements, is vital in making sure Australia is a good global citizen and does its best to give everyone a fair go (after all, our national anthem states “For those who've come across the seas, We’ve boundless plains to share”).

It shouldn’t come as much of a shock that the government and the citizens have a shared purpose, but it is imperative that we all connect to this shared purpose in the hope of driving positive change for our country, and for the world.


glowing example of a politician making real change by connecting to purpose, in this case protecting those on the lower rungs of the ladder of society

Joke of the Post (from Arthur 'Bugs' Baer) : 

It was so quiet, you could hear a pun drop.

(I know it's not super related, but I figured you've heard enough about adaptive leadership for today!)

References:

Heifetz, R, Grashow, A & Linsky, M 2009, The practice of adaptive leadership. Tools and tactics for changing your organization and the world, Harvard Business Review Press, Boston



      


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